Well, since we're putting this community to good use right now, I thought I'd throw in my two cents.

Keep in mind that shit like this happens in our store on a daily basis. I need to start keeping a notebook in order to remember all the stupid shit I have to go through.

Here's some back story information: In order for us to process a sale as tax exempt we need two things - A tax exempt number and a drivers license or state issued ID. We need this in order to verify that you are with the organization that has tax exempt status, and not someone using the number for personal purchases. I have to handle the ID, and I have to scan the ID through the computer unless the magnetic strip on the ID is defective. This is Target policy, not to mention the fact that while processing someone's tax exempt number, a prompt comes up on the computer asking for an ID. I cannot continue to process the tax exempt status if I do not have an ID. It is physically impossible for me to do this any other way as I must do this through the computer.

ANYWAY.

The conversation with roughly like this.

Customer: What do I need to do in order to get set up for tax exemption.

Me: I'll need your tax exempt number.

Customer: I have that memorized by heart. (Thought this was kind of odd considering the fact that most people who handle tax exemption have some form of documentation even though we technically don't need it.)

Me: Okay. I also need your ID.

Customer: My ID? You mean my drivers license? (Because, you know, an ID is totally something separate.)

Me: Yes, I need to scan it.

Customer: Scan it? No, no, you can't scan it, you have to type it in.

Me: Sir, I have to scan it unless your magnetic strip on your license is worn to the point where I can't use it. Either way I have to physically handle your ID.

Customer: I know what this is! You are trying to get my personal information. If you scan my ID, you'll get all of it. Sears did this before! (Nevermind that if I type in the code on his driver's license, the same information will come up in our system.) This is a scam!

Me: I wouldn't know anything about that, sir.

Customer: This is a scam! *walks off*

Me: *rolls eyes* Add another to the crazy list.

However, it doesn't end here. It actually gets better. Later, this same bastard calls the store, trying to get me in trouble saying "That cashier had the nerve to ask me for my ID!" then proceeded to ramble about how we're trying to steal his identity again and sell his information to telemarketers and how apparently Sears did this exact thing to him. Then he demanded the number for customer relations. Hah. Good luck on that buddy. My manager and the girl who was working guest service spent the rest of the day laughing at him. However, part of me wonders if this guy was really with an organization that had tax exempt status and not some fuck who managed to get a tax exempt number off of someone.