Mark did it right. He waited until the store was slow to go on his break, and it was after he was on break that it began to get busy. Two Asian women stepped up to the counter and told me they wanted DSi systems, one blue and one white. I asked what the payment would be since we can't sell two systems on the same credit card, store policy in our region (as far as I know) thanks to assholes who use cards to commit fraud. A bit of a line begins to form as I'm helping them out and this woman comes in and gets in the line. It takes a while for me to finish the Asian ladies' transaction, because they had brought the wrong armor and I had to go get the one that fits the DSi where they had brought up the one that fits the DS lite. I finish them up, but then the other Asian woman decides, after I finished the sale, that she wanted two blue DSi systems instead of one blue and one white. So, I have to return the white one and resell her a blue and I said 'I'll have to return it,' and she was confused. How do people not understand the concept of, firstly, inventory and secondly, serial numbers? I mean so many people will ask if they can pay for something at our store, but get it from the store that actually has it in stock. Yes, I know we're part of a large company, and that all the money our individual stores pull in eventually gets pooled together as the profits for GameStop Inc., but that just isn't how things work! This is like high school level economics..! Supply and demand and all that!

Anyway while I'm continuing to help the two Asian women, the other woman who has been standing behind them for a while says, loud enough for everyone to hear, "they should have two people working here so I don't have to wait."

"There are two people working, but the other's on his break, ma'am. He's been here for nine hours and it's mandated by state law that he take one." Fucking deal with it cunt, it's just a fucking videogame you don't need it and if you're in a hurry (god only knows what can possibly be so time sensitive at 7:35PM) then maybe you shouldn't have procrastinated. She just gives this 'eat shit' look.

Eventually, I finish the transaction and as I'm finishing, Mark's break ends and he comes back on the floor. The annoyed lady cuts in front of a man saying "I've been here longer and I am tired of waiting!" and Mark, being mild mannered (I can't imagine this guy ever getting angry, like, seriously), rings her up so we can all be free of her foul attitude. I had gone to the floor to find a game case for the Asian ladies and I didn't hear this myself, but apparently she seemed to think like I was ignoring her completely because I "just left."

Uh, no, bitch. I was still helping the customers who came before you. Calm the hell down.